Elektra Group Specialists in the 
distribution of 
electrical material

Privacy policy

In compliance with the provisions of the [Spanish] Organic Law 15/1999 of 13 December on Personal Data Protection, GRUPO ELEKTRA XXI S.L.U. hereby notifies that:

  1. The personal data provided by you through the Website owned by GRUPO ELEKTRA XXI S.L.U. (www.grupoelektra.es) will be saved on a file under the name CLIENTS or SUPPLIERS, which is owned by GRUPO ELEKTRA XXI S.L.U., and duly registered at the [Spanish] General Data Protection Register. The purpose of this file is to manage the Website users as possible clients or suppliers, as well as to manage the services offered on that Website.

    Likewise, GRUPO ELEKTRA XXI S.L.U. will process the data to manage any queries received through the Website from its users (including clients, potential clients, suppliers and, in general, any person who uses the Web to request information of any kind from GRUPO ELEKTRA XXI S.L.U. and to send advertising material and commercial information through different means to the above, regarding the company, the companies within the group, their activities, products, services, offers, special promotions, as well as documents of all kinds using the company’s different commercial information means. 

    We also hereby notify you that by accepting this Privacy Policy you consent to your personal details being sent, where applicable, to the companies that make up GRUPO ELEKTRA XXI S.L.U., understanding as such those that are currently listed as members of the Group, along with the queries submitted, as well as for sending information about their products and services that are exclusively related to their individual activity sectors, through different means.

  2. You affirm that the details provided are true, accurate, complete and up-to-date, and you are responsible for any direct or indirect damages that may be caused as a result of a failure to comply with this obligation. Should the details provided belong to third parties, you affirm that you have notified that person of the aspects included in this Policy and that you have obtained their authorisation to give their details to GRUPO ELEKTRA XXI S.L.U. for the aforementioned purposes.

  3. If the personal details are gathered from the form, you will need to provide, as a minimum, those fields marked with an asterisk, as if you do not provide those mandatory details, GRUPO ELEKTRA XXI S.L.U. cannot accept and manage your web service or query.

  4. Due to GRUPO ELEKTRA XXI S.L.U.’s concerns about the safety and confidentiality of your details, the safety levels required for personal data protection have been adopted and the technical means available have been installed to prevent any loss, misuse, alteration, unauthorised access and theft of the personal details provided through GRUPO ELEKTRA XXI S.L.U. By browsing the Website, it is understood that you accept that the aforementioned information will be collected and processed. 

  5. To exercise your rights of access, rectification, cancellation and objection regarding your data, you can write to the following address, enclosing a copy of your ID and stating the reference “Data Protection”: GRUPO ELEKTRA XXI S.L.U. C/ Apostolado 34, 20014 San Sebastián (Spain).

  6. No personal details are compiled through the GRUPO ELEKTRA XXI, S.L.U. website without your knowledge.

  7. The website contact mailbox is merely for information purposes and the replies given therein do not, under any circumstances, entail any legally binding effect whatsoever.

    Acceptance of this Privacy Policy does not mean that the user gives their consent to being sent the newsletter to the e-mail address they have given, for marketing purposes, to communicate news, promotions and other information referring to the Elektra Group, except where the user has checked the box designed for the purposes of receiving said newsletter.
    Consent may be withdrawn at any time by sending an e-mail expressing this wish to marketing@elektra-sa.es.

    Statistical data collection
    This website does not collect or store personal data from its visitors.
    All it does, for the purposes of offering the best possible online service, and in order to facilitate use, is to analyse the number of pages visited, the number of visits, as well as the web visitors’ activity and frequency of use.

    To this effect, the statistical data put together by the GRUPO ELEKTRA XXI S.L.U. Internet Service Provider are used. This information is used to analyse the frequency of Internet use from the connection data, and the most visited sections. GRUPO ELEKTRA XXI, S.L.U. does not use cookies to collect personal information about the users from its website, nor does it register their IP addresses.

    This privacy policy only applies to the GRUPO ELEKTRA XXI, S.L.U. web page. No guarantee is given for access from links to this website, nor for the links from this website to other sites.


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C/ Apostolado, 34. 20014, San Sebastián. Gipuzkoa. Spain
(+34) 943 445 039
(+34) 943 456 066